Enjoy free shipping on all orders exceeding $500 worldwide
We are committed to delivering your orders quickly, safely, and efficiently. Below is an overview of how our shipping process works to ensure transparency and customer satisfaction.
Order Fulfillment
All orders are processed in the order they are received. Once payment is confirmed, fulfillment typically begins within 1–3 business days. High-volume periods may require additional processing time.
Quality Assurance
Every order undergoes strict quality checks before shipment to ensure products meet our standards and arrive in perfect condition.
Delivery
Delivery timelines vary based on destination and shipping method selected at checkout. Estimated delivery times are provided once orders are dispatched.
Domestic Shipping
Domestic orders generally arrive faster, typically within 2–5 business days after dispatch, depending on the customer’s location.
Weekend Orders
Orders placed on weekends (Saturday–Sunday) are processed on the next business day.
Holidays Processing
During public holidays, processing and shipping times may be delayed. Orders resume normal processing on the next working day.
USPS Shipping
We primarily use USPS for reliable and trackable deliveries. Shipping speed depends on the service selected.
Tracking
Tracking details are issued once your order ships. Customers can monitor delivery progress using the tracking number provided via email or SMS.
Lost and Undelivered Packages
If a package is marked delivered but not received, or is lost in transit, customers must contact us within 48 hours. We will initiate an investigation with the carrier.
Address Accuracy
Customers are responsible for providing accurate shipping details. Incorrect or incomplete addresses may cause delays or failed delivery.
Delivery to Shipping Forwarders
We are not liable for packages delivered to shipping forwarders. Responsibility transfers once the package is marked delivered to the forwarding address.
Order Discrepancies
Any issues with received items must be reported within 24–48 hours of delivery with photo proof where applicable.
Refunds
Refunds related to shipping issues are reviewed on a case-by-case basis. Approved refunds are processed back to the original payment method.
Sales Tax
Applicable sales tax is calculated at checkout based on shipping destination and local regulations.
Accuracy Disclaimer
We strive to ensure all shipping information is accurate; however, delivery estimates and carrier operations are subject to change without notice.
